QLD - Group Debrief - discuss

Morning events and action items discussed during morning Ops Briefing Call

Wins, losses, insights and targets

Opportunities and threats

Check and respond to emails, open custm CRM and ensure completion of:

Ensure all new drivers and low performers (from the morning) are being monitored

and supported

Completion of custm CRM tasks

Completion of DIFOT, Driver Assessments, action-items and sharing of reports

with clients where necessary

Driver Ambassador health check

Monitoring of drivers and three points of contact

Drivers tagged on custm CRM with ‘Attention’ (discuss actions to resolve or start

exit process)